Where every estate tells its own story
Privacy Policy
Last Updated: 01 Oct 2025
Viewlah ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application, website, and related services (collectively, the "Service").
By using the Service, you agree to the terms described in this Privacy Policy.
1. Scope
This Privacy Policy applies to all users of the Viewlah app and website.
It does not apply to third-party services linked through the app (such as external websites, analytics tools, or SDKs), which are governed by their own privacy policies.
2. Information We Collect
a. Information You Provide
We may collect the following information that you provide directly to us:
- Account details (name, email address, phone number, password)
- Profile information (photo, bio, preferences)
- Posts, reviews, ratings, comments, and feedback
- Payment details (if applicable for future paid features)
- Communications with our support team
b. Information Collected Automatically
We may automatically collect:
- Device details (model, operating system, unique identifiers)
- IP address, network information, and connection logs
- Usage data (pages viewed, features used, timestamps)
- Location data (GPS or approximate location, if authorized)
- Cookies and analytics data
3. How We Use Your Information
We use your information to:
- Provide and improve the Service and its features
- Personalize your experience and recommend relevant content
- Verify identity and maintain account security
- Send important notifications, updates, and marketing messages (where permitted)
- Prevent fraud, abuse, and unauthorized access
- Conduct analytics, research, and performance optimization
- Comply with legal obligations
4. Sharing and Disclosure
We may share your information with:
- Affiliates and subsidiaries for internal operations and analytics
- Service providers (e.g., hosting, payment, email, analytics, or customer support vendors) strictly for operational use
- Law enforcement or regulators when required by law or to protect our rights, users, or the public
- Business transfers: in case of merger, acquisition, or sale of assets, your data may be transferred under the same protections
We never sell your personal data to third parties.
5. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Policy or as required by law.
When no longer needed, data will be securely deleted or anonymized.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse.
However, no system is 100% secure. If a data breach occurs, we will notify affected users and authorities in accordance with applicable laws.
7. Children’s Privacy
The Service is not intended for individuals under the age of 13.
If we discover we have unintentionally collected data from minors, we will promptly delete it.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and request a copy of your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Withdraw consent for certain processing activities
- Object to data use for marketing or analytics
- Request data portability (where applicable)
You can exercise these rights by contacting us at ceo@viewlah.com.
9. International Transfers
If your data is transferred outside your country (e.g., to cloud servers or affiliates), we ensure adequate protection through contractual safeguards or other legal mechanisms in compliance with Singapore’s PDPA and international privacy standards (such as GDPR).
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve functionality
- Analyze usage
- Personalize content
You may disable cookies in your browser settings, though some features may not function properly.
11. Policy Updates
We may update this Privacy Policy periodically.
Major updates will be communicated via in-app notifications, pop-ups, or email.
Continued use of the Service after updates constitutes acceptance of the revised Policy.
12. Contact Us
If you have any questions, complaints, or requests regarding privacy or data protection, please contact:
Viewlah Pte Ltd Email: ceo@viewlah.com
Where every estate tells its own story
Privacy Policy
Last Updated: 01 Oct 2025
Viewlah ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application, website, and related services (collectively, the "Service").
By using the Service, you agree to the terms described in this Privacy Policy.
1. Scope
This Privacy Policy applies to all users of the Viewlah app and website.
It does not apply to third-party services linked through the app (such as external websites, analytics tools, or SDKs), which are governed by their own privacy policies.
2. Information We Collect
a. Information You Provide
We may collect the following information that you provide directly to us:
- Account details (name, email address, phone number, password)
- Profile information (photo, bio, preferences)
- Posts, reviews, ratings, comments, and feedback
- Payment details (if applicable for future paid features)
- Communications with our support team
b. Information Collected Automatically
We may automatically collect:
- Device details (model, operating system, unique identifiers)
- IP address, network information, and connection logs
- Usage data (pages viewed, features used, timestamps)
- Location data (GPS or approximate location, if authorized)
- Cookies and analytics data
3. How We Use Your Information
We use your information to:
- Provide and improve the Service and its features
- Personalize your experience and recommend relevant content
- Verify identity and maintain account security
- Send important notifications, updates, and marketing messages (where permitted)
- Prevent fraud, abuse, and unauthorized access
- Conduct analytics, research, and performance optimization
- Comply with legal obligations
4. Sharing and Disclosure
We may share your information with:
- Affiliates and subsidiaries for internal operations and analytics
- Service providers (e.g., hosting, payment, email, analytics, or customer support vendors) strictly for operational use
- Law enforcement or regulators when required by law or to protect our rights, users, or the public
- Business transfers: in case of merger, acquisition, or sale of assets, your data may be transferred under the same protections
We never sell your personal data to third parties.
5. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Policy or as required by law.
When no longer needed, data will be securely deleted or anonymized.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse.
However, no system is 100% secure. If a data breach occurs, we will notify affected users and authorities in accordance with applicable laws.
7. Children’s Privacy
The Service is not intended for individuals under the age of 13.
If we discover we have unintentionally collected data from minors, we will promptly delete it.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and request a copy of your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Withdraw consent for certain processing activities
- Object to data use for marketing or analytics
- Request data portability (where applicable)
You can exercise these rights by contacting us at ceo@viewlah.com.
9. International Transfers
If your data is transferred outside your country (e.g., to cloud servers or affiliates), we ensure adequate protection through contractual safeguards or other legal mechanisms in compliance with Singapore’s PDPA and international privacy standards (such as GDPR).
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve functionality
- Analyze usage
- Personalize content
You may disable cookies in your browser settings, though some features may not function properly.
11. Policy Updates
We may update this Privacy Policy periodically.
Major updates will be communicated via in-app notifications, pop-ups, or email.
Continued use of the Service after updates constitutes acceptance of the revised Policy.
12. Contact Us
If you have any questions, complaints, or requests regarding privacy or data protection, please contact:
Viewlah Pte Ltd Email: ceo@viewlah.com